Bodhi, the leading solar customer experience platform, today announced the release of Bodhi Fleet, the company’s fleet monitoring platform for growing solar businesses and their service managers. Through Fleet, service departments will be able to proactively manage their fleet of PV systems, allowing teams to monitor performance issues at-a-glance in one, unified digital workspace. Fleet also offers proprietary weather adjusted performance alerts that automatically notify service managers when PV systems are performing below expectations for a sustained period of time.
According to the National Renewable Energy Laboratory (NREL), there are now over 2.7 million homes with solar in the United States. While this mass adoption of solar is promising for solar businesses, such high rates of installation also bring the new challenges of fleet monitoring and maintenance. Today, solar service departments are under-resourced, with limited staffing and disconnected tools, making it difficult to keep pace with the needs and alerts of a continually growing fleet.
“By empowering service managers to proactively manage their fleet of PV systems from a single, reliable interface, we’re making it possible to deliver a customer experience that was previously considered impossible at scale,” said Scott Nguyen, CEO of Bodhi. “With Bodhi Fleet, we’re helping solar installers across the US turn what’s typically been viewed as a cost center in their business into a department equipped to monetize the entire 25+ year customer relationship.”
Whereas service departments have had to previously rely on multiple production monitoring systems, each with their own portal and alert settings, Fleet provides a single interface for solar asset management, allowing service teams to monitor all deployed PV systems within one dashboard. By streamlining this monitoring process, Fleet empowers service managers to be more efficient and proactive, knowing about issues well before the customer.
Through Bodhi Fleet, solar businesses can expect:
- Time savings for service teams. Fleet integrates with the most widely used inverter-based and stand-alone monitoring systems and provides a single interface to monitor all systems.
- Proactive management of growing customer base. Fleet allows service managers to prioritize and automate alerts based on the severity and persistence of production issues.
- Elimination of nuisance alerts. Fleet uses proprietary weather-adjusted algorithms to provide more accurate alerts.
- Reduction in service costs. Fleet offers an interactive map interface to help deploy trucks and service crews strategically, allowing teams to optimize routes and reduce service costs.
With the addition of Bodhi Fleet to Bodhi’s core solar experience platform, solar installers are now able to better deliver an incredible customer experience post-install at scale.
To learn more about how to get started with Bodhi Fleet, as well as how it can be bundled with the core Bodhi platform, you can schedule a demo here or reach out to Emmett Miranker, Bodhi’s Head of Business Development at firstname.lastname@example.org.
Bodhi is the leading solar customer experience platform. Bodhi automates communication and personalizes the homeowners’ experience, so that installers can focus on what they do best - executing projects, making more sales, and transforming communities around energy. To learn more, visit: bodhi.solar