If you work in solar, you know the drill: a customer sees an error message, panics, and calls your team. Another wants an update on their installation. Another can’t figure out how to read their utility bill. These questions may seem small, but they add up—taking time away from your ops team, increasing customer anxiety, and slowing down your business.
That’s where Bodhi AI Assistant comes in.
Bodhi AI Assistant is our newest feature designed to take the pressure off your customer support team—without compromising the customer experience. Available 24/7, it delivers fast, empathetic responses to your customers’ most common questions, helping solar companies stay responsive and efficient even as their customer base grows.
In an industry where only 12% of installers have a dedicated post-install support budget and 40% of customers struggle to interpret system monitoring data, it's never been more important to provide scalable support that earns trust and keeps customers informed.
RELATED: The 7 hidden challenges of solar customer service
What is Bodhi AI Assistant?
Bodhi AI Assistant is a virtual support agent, built right into the Bodhi platform. Think of it as your always-on, first-line support team—trained specifically for solar.
It can instantly answer customer questions like:
- “What’s the status of my project?”
- “How do I know if there is a problem with my system?”
- “I received an error about my system. What do I do now?”
- "What else can I do for my home?
It’s not just a chatbot. It’s a smart support tool trained on:
- Tens of thousands of real conversations between homeowners and solar companies
- Documentation from top inverter brands like Enphase, SolarEdge, SMA, and APsystems
- Your company’s specific FAQs, workflows, and additional product offerings
The result? Accurate, helpful responses that reflect your voice and your standards.
What Makes Bodhi AI Assistant Special?
Many chatbots sound robotic, give vague answers, or don’t understand solar. Bodhi AI Assistant is different.
It combines industry-specific knowledge with a human touch. Here’s what installers who tested it told us:
“It does exactly what I do on the phone—it relates to the customer and makes them feel validated.”
“This tool provides the simplest answer, and sometimes that’s exactly what the customer needs.”
“I love the answers it gives. They’re empathetic, common-sense, and spot on.”
Best of all, it’s not just for the customer—it helps your team too. Bodhi AI Assistant logs conversations and flags anything that needs follow-up, giving your team more visibility and less guesswork.
How to Get Started
Bodhi AI Assistant is available now for all Bodhi Pro customers.
Want to see it in action?
➡️ Request a demo
➡️ Or reach out to your Customer Success Manager to get it set up
It’s time to give your customers the answers they need—and your team the break they deserve.
While you were reading this... Bodhi AI Assistant probably could have answered three questions for you.
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